Marketing & Communications Specialist, Member Services
May 23, 2018
Diamond Bar, California
Full Time - Entry Level
4 Year Degree
A love for cars, trucks and SUVs is the motivating force behind the Specialty Equipment Market Association (SEMA). This trade association consists of a diverse group of manufacturers, distributors, retailers, publishing companies, auto restorers, street-rod builders, restylers, car clubs, race teams and more. Our organization performs many services for its members and for the hobby as a whole. Perhaps most importantly, SEMA works hard to protect consumers' rights to drive accessorized, customized and vintage vehicles. Every year, SEMA also presents an enormous trade show in Las Vegas. This is where manufacturers unveil their latest offerings, while buyers, distributors and members of the press walk their feet off to see it all. Visit SEMAShow.com for more information.
This is the most exciting time to be working at SEMA! Our mission is to help our members' businesses succeed and prosper. How do we accomplish this? By working as a team and being passionate about what we do. We empower our employees to be experts in their job function and allow them to share their knowledge, we cooperate and collaborate to gain input from all players to achieve our goals, we encourage innovative ideas and provide equity workloads and the opportunity for a healthy balance between work and home.
We are currently seeking a talented and creative people to join our Member Services team as a Marketing & Communications Specialist, Member Services.
Responsible for coordinating, developing and writing content for SEMA publications and marketing efforts related to the SEMA volunteer groups and Membership Department. Serve the Membership and Councils departments as the liaison to the Marketing, Communications and Publishing teams. Support the Council liaisons in their efforts to coordinate programs and events with SEMA’s volunteer communities.
RESPONSIBILITIES AND AUTHORITY
Be knowledgeable on all member benefits, programs and services offered by the association.
Oversee the creation and delivery of council and network meeting minutes according to the association’s defined process and standards.
Coordinate all content for the Councils and Membership departments, including:
Collaborate with stakeholders to follow standard operating procedures (SOPs) for assigning, writing, scheduling and submitting content for each communication channel.
Schedule content delivery according to the departments’ editorial calendar.
Coordinate the “Member Update” editorial calendar, content deployment and delivery timelines.
Ensure that all publication deadlines are met for eNews and Member News according to the departments’ editorial calendar.
Draft and edit content for consistency with SEMA’s style guide.
As necessary, serve as the liaison with SEMA vendors who assist with marketing, web and social media content development.
Serve as liaison for the Council liaisons and membership staff to the marketing, communications and publishing teams to coordinate all related promotional efforts for their programs and events.
Learn and utilize the SEMA eBlast system on behalf of the department;
Aid in the development of marketing content for the departments programs.
Oversee as a moderator for the Council social media pages.
Ensure relevant, approved and current content is posted;
Responsible for posting new events;
Execute on annual social media campaign; and
As necessary, assist with the SEMA private Facebook groups (e.g., vet new members).
Ensure that all the departments’ content is current on SEMA.org, microsites and other online properties.
Assist with maintenance of Council and Membership data in SEMA’s membership database, NetFORUM, as needed.
Support the departments and association outreach efforts at events/shows, as needed.
As requested, assist with SEMA front desk coverage and utilize as a remote workspace.
As requested, provide administrative support to the Council liaisons.
When directed by management, perform other assignments and duties as required.
Reports to Allan Keefe, Senior Manager of Councils.
Interfaces with all departments.
Interfaces with association members and prospective members.
What's in it for you?
When choosing a new employer, it is important to consider different aspects to make sure we are the right fit for you. We offer our employees the chance to work with great people on exciting projects, in a collaborative environment with many opportunities for growth and development. In addition, we offer a full range of benefits for our employees and their eligible dependents including Health Benefits (Medical, Dental, Vision), 401K, Paid Time off, Holidays, Sick time, Employee Assistance Program, Life Insurance and AD&D and Long-Term Disability.
So, if you are interested in getting involved with one of the world's most exciting industries and joining a team that places high value on customer service, team work, innovation and giving back to our community, then we would like to hear from you! Apply Today!
PRIMARY SKILLS & REQUIREMENTS:
4-year college degree with a strong background in communications and marketing required.
Creative and business writing experience a plus.
Ability to multi-task and prioritize in an ever-changing environment as well as to remain calm under pressure.
Ability to process all external and internal requests within a 24-hour time period during weekdays.
Excellent communication skills (written and verbal) with the capacity to connect across all levels of the organization.
Demonstrated proficiency in all Microsoft Office software and strong aptitude to learn new software programs is required. Experience with association management or CRM software is preferred.
strong organizational abilities to maintain information organized and accessible, maintains an efficient work flow and manages time well and is able to meet deadlines and goals.
Good listener; committed to finding solution to problems and works well with all types of personalities.
Familiarity with Robert’s Rule of Order and ability to take proper minutes.
Travel requirements up to 5%.
Meets deadlines, works well in groups and independently, accountable, maintains focus and punctual with a good attendance record.
Accountable to team, works to meet established deliverables, appreciates view of team members and is respectful.
Team player who is willing to embrace new ideas and demonstrate an ability to change and grow as required by the position.
A love for cars, trucks and SUVs is the motivating force behind the Specialty Equipment Market Association (SEMA). This trade association consists of a diverse group of manufacturers, distributors, retailers, publishing companies, auto restorers, street-rod builders, restylers, car clubs, race teams and more. Our organization performs many services for its members and for the hobby as a whole. Perhaps most importantly, SEMA works hard to protect consumers’ rights to drive accessorized, customized and vintage vehicles. Every year, SEMA also presents an enormous trade show in Las Vegas. This is where manufacturers unveil their latest offerings, while buyers, distributors and members of the press walk their feet off to see it all. Visit SEMAShow.com for more information.