As a senior member of the Association’s management team, the Marketing & Communications Director is responsible for planning, supervising, administering, and evaluating programs that meet or exceed attendance and ticket revenue goals for Eugene Symphony events, and maximizing the visibility of the organization consistent with Eugene Symphony Association policies and long-range objectives. The Marketing & Communications Director will plan and manage all marketing activities and outbound communications, including but not limited to: public relations (proactive coordination with local, regional, and national press), printed collateral ( program magazines, brochures, event invitations, and annual report); advertising (print, electronic, and media); season subscription and renewal campaigns (direct mail, telemarketing); all ticket sales (including coordination with ticket office management); digital media (website, enewsletter, and social media content development and distribution); audience research; new subscriber activities; and merchandising for the Association. This position requires familiarity with current research and resources in marketing and advertising, excellent interpersonal skills, a keen eye for detail and a flair for the written word, and an ability to lead the organization in meeting its budgetary earned revenue goals.
The ideal candidate will bring experience working in marketing and public relations, will exhibit leadership abilities, excellent management skills, and a record of success in facilitating multiple ticketing campaigns that achieve results. S/he will have a strong desire to connect the work of the orchestra with individuals and groups that wish to support it. S/he will have a deep commitment to community engagement as central to the purpose and mission of the arts in general and the orchestra specifically.
This position requires high visibility in the community and beyond. The successful candidate will have superb interpersonal and communication skills and is equally comfortable dealing with Board members, concertgoers, students, and sponsors, as well as musicians, staff, and vendors.
The successful candidate will be a person of integrity with a reputation for fairness, honesty, and high ethical standards. S/he will work well under pressure and will be able to manage competing priorities and deadlines effectively. S/he will be a self-starter with high energy, maturity, and self-confidence. The successful candidate will welcome the opportunity to be an active participant in the life of Eugene and the Willamette Valley community.
The successful candidate will have a minimum of three years of relevant work experience and a bachelor’s degree. Additionally, non-profit arts administration work experience and knowledge of orchestral music are also significant pluses.
About Eugene Symphony Association
Now in its 53rd season, the Eugene Symphony is widely recognized as a cornerstone of the performing arts in Oregon’s southern Willamette Valley. Under the leadership of Music Director & Conductor Francesco Lecce-Chong and Executive Director Scott Freck, the Eugene Symphony pursues its mission of "enriching lives through the power of music" by presenting annual classical, summer, and community engagement performances, commissioning and premiering new American works, and disseminating its performances via radio broadcasts.
Guided by its Long Range Plan, first established in 2007 and updated regularly, the Eugene Symphony serves, educates, and develops the widest possible regional audience through its programs. Approximately 25,000 community members attend the Eugene Symphony’s classical, family, and special performances each year. Up to an additional 26,000 children, adults, and seniors take part in annual education and community engagement initiatives, including family and youth concerts, in-school ensemble performances, subsidized concert tickets, artist residencies, and pre-concert lectures for adults. Through its annual broadcast series on classical radio KWAX, the Eug...ene Symphony brings its full season of classical concerts to 45,000 local and worldwide listeners monthly.
Following an international search that considered more than 250 candidates from over 40 countries, Francesco Lecce-Chong was named the Symphony’s eighth Music Director in April 2017. He succeeds such illustrious predecessors as Marin Alsop, Miguel Harth-Bedoya, and Giancarlo Guerrero, and has a strong passion for audience engagement and equity of access to the Symphony’s programs. He has also chosen to make his home in Eugene, further connecting him to the wider community.
The Eugene Symphony is a professional orchestra operating under a collective bargaining agreement and also supports the Eugene Symphony Chorus. The Eugene Symphony Association is governed by a 33-member Board of Directors and receives support from the volunteer members of the Eugene Symphony Guild; there is an administrative staff of 11 including full-time and part-time employees. A separate group of Trustees oversees an Endowment currently valued at $5.2 million in assets. The Eugene Symphony has an operating budget of $2.6 million for 2018/19 and has a history of financial stability with a trend toward growth.